Welcome to Knowcraft Analytics. These Terms of Business ("Terms") constitute a binding agreement between Knowcraft Analytics ("we," "us," or "our") and you ("you" or "your"). These Terms govern your use of our website (https://www.knowcraftanalytics.com/), including all subdomains and services. By accessing or using our website or services, you agree to comply with these Terms. Please read them carefully.
1. Use of Website and Services
- You may use our website and services only for lawful purposes and in accordance with these Terms.
- All content, software, and materials on this website are for your personal or business use only. You may not reproduce, distribute, modify, or exploit any part of the website or its content without our written permission.
- Access to our website does not grant you any license or right to use our intellectual property, including our name, logo, or proprietary technology, except as expressly permitted.
2. Eligibility
- You must be at least 18 years old and legally capable of entering into binding contracts to use our services.
- If you use our services on behalf of a business, you must have the authority to bind that business to these Terms.
3. Account Registration and Inactivity
- To access certain features, you may be required to create an account. You agree to provide accurate and complete information and to keep your account details up to date.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
- If no project or transaction is initiated through your account within one (1) year of registration, your account will be considered inactive and may be deactivated. To reactivate, you must submit a written request by email. We may require identity verification.
- We reserve the right to suspend or terminate your account at any time for violation of these Terms or applicable laws.
4. Services
Knowcraft Analytics provides analytics-driven solutions to help businesses with data insights, dashboards, and reporting tools. The scope of services will be defined in a separate agreement where applicable.
5. Fees and Payment
- If you engage for paid services, fees and payment terms will be communicated in writing. Payment terms and conditions will be outlined in a separate Letter of Engagement or service agreement.
- Late payments may incur additional charges.
6. Intellectual Property
- All content, technology, and materials on this website are owned by Knowcraft Analytics or its licensors and protected by intellectual property laws.
- You may not copy, reverse engineer, distribute, or create derivative works from any part of the website or services without written permission.
7. Confidentiality
- We respect your privacy and comply with applicable data protection laws, including CCPA, where applicable. Please review our Privacy Policy to understand how we collect, use, and protect your information.
8. Data Protection and Privacy
9. Cookie Consent
- We use cookies and similar technologies to improve user experience and analyze website traffic. By continuing to use our website, you consent to our use of cookies. Learn more in our Privacy Policy.
10. Third-Party Links and Services
- Our website may contain links to third-party sites for your convenience. We do not control or endorse these sites and are not responsible for their content or services.
- Your use of third-party services is at your own risk and subject to their terms.
11. No Warranties
- Our website and services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free operation, nor that our services will meet your specific needs.
- We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
- To the maximum extent permitted by law, Knowcraft Analytics and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages.
- Our total liability shall not exceed the amount of fees paid by you for the service in question, if any.
13. Indemnification
- You agree to indemnify and hold harmless Knowcraft Analytics, its affiliates, officers, and employees from any claims, losses, or liabilities arising from your use of our website or services, or violation of these Terms.
14. Monitoring and Submissions
- We may monitor activity on our website to comply with laws or protect our interests.
- Any feedback or submissions you provide become our property and may be used without restriction or compensation.
15. Termination
- We reserve the right to suspend or terminate your access to our website or services, with or without notice, for any reason.
- Upon termination, your right to use our services will immediately cease, and we may delete your account and information.
16. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of the state of California without regard to conflict of law principles that would result in the application of any law other than the law of the state of California, and the Parties to this Agreement submit to the exclusive jurisdiction of the courts of San Francisco, CA for any disputes arising out of this Agreement.
17. Severability
- If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.
18. Amendments
- We may revise these Terms from time to time. Any changes will be posted on this page. Your continued use of the website signifies acceptance of the revised Terms.
19. Entire Agreement
- These Terms, along with any applicable service agreements or Letters of Engagement, constitute the entire agreement between you and Knowcraft Analytics regarding the use of our services.
20. Contact
By using Knowcraft Analytics, you acknowledge that you have read, understood, and agree to these Terms and Conditions.